At Steadfast you don't just get a service, you get the very best

We are owner run and managed which means that you will always be dealing with the owners of the business. We know that without offering the best possible service, we have no business which is why we can give you the personal service and total flexibility that the larger agencies can't.  All viewings and negotiations will be carried out by an owner who will be familiar with your property and your requirements. 

• The vast majority of our property instructions come from Landlord and Tenant Recommendation not Advertising.  We are proud that Landlords and tenants are pleased with what we do for them and recommend us. 
• Our rapid and continued success in a very short time comes from our enthusiasm and very hard work.  Above all is our desire to offer the best service that we can.  
• We are highly recommended by a number of UK Property Investment Clubs who have purchased Cheltenham and Gloucester investment property.  We currently manage a significant number of properties for overseas and out of town investors who trust Steadfast with their investment properties.  
• We have held the number one position on Cheltenham Lettings Review for over 12 months. 
• We do not regard ourselves as just Letting Agents.  We are here to offer advice on all aspects of Rental Property.  Our advice service is FREE.  
• We produce regular newsletters informing Landlords of changes in the industry, news and topics.  Register now to receive your newsletter.  
• When you instruct Steadfast Property Management to market your property you will receive an honest appraisal of your property and we guarantee to work our hardest to ensure we let it for you quickly and with quality tenants.  
• Your property will not be just another one on our books.  Our living and success depends on how hard we work. 
• You will receive regular honest feedback on our efforts to let your property and we will also advise you if there is anything which may be putting prospective tenants off.
• We are property owners ourselves and your property will be managed as we expect our own properties to be managed and looked after. 
• We have frequently taken on and let properties which have been empty for many weeks (or months) with other Agents at considerable cost and frustration to the Landlord.  We have the testimonials to prove it!
• Steadfast maintains and excellent relationship with all our tenants and ensure problems are resolved quickly.  This has helped us keep tenants in properties for longer as they know we will look after them.  
• We are members of the NALS and UK Association of Letting Agents which means that we operate to strict standards and codes of conduct.

All we ask is that you put us to the test!

Our Services include:

Finder Service

Our Finder Service includes marketing of the property and carrying out viewings, leading to the introduction and vetting of a prospective Tenant. This proving satisfactory, we will then go ahead and prepare the tenancy agreement, and if required an inventory. Following this, the first month's rent and a security deposit will be collected. These will be credited to the Landlord less our agreed fee. Checking in the Tenant, Managing the tenancy, including the maintenance and rent collection, will then be the responsibility of the Landlord.  We offer a Tenant Check-in and Check-out service if required.  Please contact us for our full range of Landlord  Services. 

Rent Collection

This is our rent collection service and includes everything our Finder Service offers as well as checking the tenant in against the inventory. However during the tenancy we will be responsible for collecting the rent from the tenant and automatically crediting the Landlord’s nominated bank account, less our agreed fees.

Full Management

Our full management service is suitable for those Landlords who wish to have less involvement with their rental property.  It offers the above plus carrying out periodic inspection visits, dealing with all property matters and tenant issues on your behalf. Should these bring to light any maintenance issues, we will (within the confines of our Management Agreement) recommend, oversee and account for any necessary repairs.Collecting and processing of rental payments is included with this service. These will be credited automatically to the Landlord's nominated bank account, less our agreed fees.

As part of this service we offer Free Rent Guarantee Insurance for the term of the initial Tenancy Agreement (whether for 6 or 12 months). After the expiry of the initial Tenancy Agreement a charge will apply – individual quotations available upon request. Towards the end of the tenancy, we will liaise with the Tenant, and renew the tenancy agreement or arrange to check them out as applicable.This Service is suitable for those Landlords who are not residing locally, or would rather not deal with the tenants directly, preferring all aspects to be handled by an Agent. The security deposit is held by us until the end of the tenancy agreement. 

Insurance

As appointed agents for HomeLet we are able to recommend a variety of insurance policies for both landlords and tenants, including the following -

Contents Insurance Cover

On a new for old basis for loss or damage caused by fire, aircraft, smoke, malicious persons, lightning, explosion, impact, theft (by forcible means), subsidence, riot/civil commotion, storm, flood, escape of water or oil leakage, breakage of mirrors or glass in furniture, replacement of locks following theft of keys, and loss of rent up to 20% of the sum insured following damage. Also includes landlord's liability.

Legal Expenses:

You may be unable to collect the rent, your tenants may damage or remove your personal possessions, or they may cause a nuisance to your neighbours. All these problems can be resolved by legal action but this is expensive. This cover includes all of your legal expenses up to £50,000. There is no policy excess to pay.

Rent guarantee

This policy provides total peace of mind for landlords. Cover includes the rent you are expecting from your property until vacant possession is obtained for up to 12 months (excluding the first month's lost rent). Additionally, cover includes 50% of the rent for up to 3 month's after possession is obtained whilst a new tenant is found. All related legal expenses are included.

Even if you are a Landlord who prefers not to use an agent, - we still have a service to suit you!  Contact us!