Information for Tenants
We let and manage furnished and unfurnished flats and houses throughout the Region. Please click on 'Properties' above to view a shortlist, although our stock changes daily and you should contact us for current availability or to register your requirements. Please note that for your safety and peace of mind:
- All viewings are accompanied by a member of staff.
- All of our managed properties are CORGI gas safety certificated, and inspected for electrical safety, and furniture fire safety
- Security deposits (bonds) are registered in accordance with the latest legislation and held in a designated Client Account.
- Click here to register your interest
Finding a property
The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months.
Viewings
Viewings will be arranged at times to suit you, including evenings and weekends, and you will at all times be accompanied by a member of our staff, who can give advice and answer any questions you may have.
Reserving the property
Once you have decided on a property, you will need to reserve it by paying a 'holding deposit" . If the property cannot be made available or is withdrawn it will be refunded in full. However the deposit will be forfeited if you decide not to proceed for any reason.
References
As a minimum, we will require satisfactory references from your employer (or college), and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We will use the services of an independent referencing company to obtain and evaluate these references. If you have circumstances which you feel may prevent you from renting, please contact us. We may be able to help you.
Rents
Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order.
Deposit
A security deposit of a minimum of one month's rental must be paid. Where we are managing the property, this is held by ourselves as stakeholders in a client account until the end of the tenancy. Where we are not managing the property it will either be passed over to the Landlord for registration into one of the approved Schemes or registered and held by us on the Landlords' behalf. This is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent. You will be issued with comprehensive paperworks explaining how your deposit is held.
Fees
All tenants are required to pay Administration Fees to cover referencing which are payable up front upon reservation of the property. Our fees are the most competitive in the area and flexible to suit individual circumstances.
Guide for Tenants Other Areas
If you are looking for property outside of the area, please contact us as we may be able to help you.

